Desktop Support and Monitoring
Today’s offices rely heavily on desktops and laptops having constant and reliable access to appropriate and up to date software applications and data, often distributed across different locations. When they fail, productivity plummets but maintaining and repairing them can be very time consuming and expensive.
We provide fast and effective IT support to your end users by phone, via remote support or on-site and have the experience and knowledge necessary to manage, support and repair any desktop or laptop, keeping your users operational and productive.
Digital Resolutions’ desktop support includes, as standard, 24/7 monitoring of your desktops and laptops with automated ticketing of any issues identified so that our team can quickly identify and resolve performance and downtime issues. We can also manage Windows updates, anti-virus and web content via our Managed Services allowing us to pro-actively resolve issues before they impact your business. Our support contracts are matched to your business needs.